Treat Mom to the Best!
Preorder FAQs
Are substitutions or customizations available?
We’re unable to accommodate substitutions or special dietary requests for Rosemont-made items. That said, we do offer gluten-free, vegetarian, and vegan options—please see our menu for details.
When are menu items available for pickup?
Mother's Day preordered items will be available on Saturday, 5/9/2026 and Sunday, 5/10/2026.
How do I change or cancel my order?
Reach out to our customer service team:
Email: hello@rosemontmarket.com
What is the cancellation policy?
Orders can be changed or canceled up to one week before pickup. Cancellations made with less than one week’s notice may incur a cancellation fee equal to the order total.
Is delivery available?
No, we don’t offer delivery.
What are the market’s holiday hours?
All markets are open regular hours.
How does the pickup process work?
When you arrive, let a staff member know you’re there for your preorder. We recommend checking in at the deli. While your items are being gathered, feel free to browse the market shelves for anything else you’d like to add.
How do I report an issue or provide feedback about my order?
We’re committed to serving the freshest, most flavorful local food. If something isn’t quite right, please contact us at hello@rosemontmarket.com